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Sales Team Leader

3 months ago

Coquitlam, British Columbia, Canada TRAPPED Full time
Position Overview

The Sales Supervisor is responsible for overseeing the daily operations of the sales team within an urban retail environment. This role involves managing staff, ensuring customer satisfaction, and maintaining inventory levels.

Key Responsibilities
  • Staff Management: Supervise a team of 5-10 employees, including apprentices and sales associates.
  • Task Assignment: Allocate duties to sales personnel to optimize workflow.
  • Recruitment and Training: Hire new staff and facilitate training programs to enhance team skills.
  • Inventory Management: Order merchandise and organize stock to ensure availability.
  • Scheduling: Establish work schedules to meet operational needs.
  • Issue Resolution: Address customer inquiries, complaints, and supply shortages effectively.
  • Financial Oversight: Manage cash handling and oversee payroll processes.
  • Performance Evaluation: Conduct regular performance reviews to assess staff productivity.
Work Environment

This position operates in a fast-paced setting, requiring the ability to work under pressure while maintaining attention to detail. Physical capabilities include a combination of sitting, standing, and walking, with the need for manual dexterity.

Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to 2 years in a supervisory role within a retail environment.
Additional Benefits
  • Travel insurance provided.
  • Temporary employment duration.
  • Work language: English.
  • Working hours: 30 to 40 hours per week.