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Merchandise Process Supervisor
2 months ago
We are seeking a highly skilled Merchandise Process Supervisor to join our team at Talize. As a key member of our operations team, you will be responsible for overseeing the flow of merchandise to the sales floor, maintaining inventory levels, and ensuring a smooth and efficient processing experience.
Key Responsibilities- Leadership and Team Management
- Support the Merchandise Processing Manager in coordinating the efforts of the Merchandise Processing Team Members and Recyclers.
- Assist in the selection, screening, interviewing, hiring, and onboarding of Merchandise Processing Team Members and Recyclers.
- Lead in the training of Merchandise Processing Team Members and Recyclers in the sorting, inspecting, grading, and rolling of all merchandise.
- Coach Team Members to ensure standards are achieved and maintained.
- Provide direction to Merchandise Processing Team Members and Recyclers regarding company policies and procedures.
- Recognize and report policy infractions to the Merchandise Processing Manager or General Manager.
- Assist in the implementation of employee recognition programs and events.
- Monitor the merchandise processing and recycling area to ensure it is kept in an organized and clean manner.
- Take precautionary measures and follow company guidelines against external and internal theft.
- Take appropriate action when external and internal theft occurs.
- Provide a safe workplace by identifying and properly removing any hazards and reporting hazards to the Merchandise Processing Manager, General Manager, and Joint Health and Safety Committee.
- Coordinate and assist with the sorting, inspecting, grading, pricing, rolling, and ragging of merchandise.
- Assist the Merchandise Processing Manager with the preparation and execution of sale days.
- Maintain professionalism while communicating with peers, managers, and customers.
- Collaborate with store management to ensure operations and production work as a team toward the same goals.
- Perform additional job-related duties as requested by the Merchandise Processing Manager or General Manager.
- 2+ years of experience working in a retail warehouse environment.
- 1+ years of supervisory experience in a high-volume fast-paced environment.
- Previous work in a thrift retail environment is considered an asset.
- Attention to Detail
- Carefully monitor the detail and quality of team's work.
- Provide suggestions and coaching for future development when necessary.
- Make decisions and use independent judgment in various situations.
- Recognize when to escalate appropriate or specific situations to the Merchandise Processing Manager.
- Show commitment, dependability, and accountability in one's work.
- Follow through on all designated tasks and projects regardless of interruption.
- Work to develop, maintain, and promote positive working relationships within the Merchandise Processing department.
- Be clear and articulate when speaking to a group or an individual.
- Assure that the intended message is fully comprehended.
- Ability to stand and walk for the duration of the shift.
- Constant bending, reaching, and using hands for repetitive actions.
- Lifting and carrying items up to 50lbs without assistance throughout the shift.
- Pushing and pulling merchandise containers on wheels weighing up to 500lbs.
- Exposure to dust – all of designated shift.
- Exposure to periodic temperature fluctuations and noise levels.
- Work schedule hours will include days, evenings, weekends, and holidays.
