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Project Manager

2 months ago

Québec, Quebec, Canada Diabsolut Full time
About the Role

We are seeking a highly skilled Project Manager to join our Professional Services team at Diabsolut. As a key player in leading multiple IT implementation projects, you will be responsible for providing consulting services, being a subject matter expert, and maintaining and growing client relationships.

Key Responsibilities
  • Lead the project lifecycle from initiation to closure while adhering to Diabsolut's Project Management Office (PMO) methodology.
  • Manage multiple projects and/or programs while adhering to Diabsolut's Project Management Office and Project Management Institute methodology.
  • Manage 5-10 project team members.
  • Lead client team members and partner with internal Diabsolut employees as required.
  • Monitor and report project status, updates, and key milestones to internal and external stakeholders and team members.
  • Proactively resolve and escalate issues as they arise.
  • Monitor and manage project's hour allocations, scope, and schedule to ensure projects are delivered on-time, on budget, and with quality per Statement of Work (SOW) deliverables.
  • Manage client weekly status meetings and all project communications.
  • Facilitate client project steering committees and governance meetings as required.
  • Manage scope, issues, and mitigate risk to ensure profitability and successful execution.
  • Facilitate change management; execute change control and impact practices for change requests.
  • Manage budgets to meet financial objectives by forecasting requirements, contributing to estimates, analyzing variances, and initiating corrective actions.
  • Assist in the review and updating of SOW and new opportunity proposals.
  • Manage and build working relationships with multiple stakeholders, clients, and third-party vendors.
  • Be a trusted advisor to the client, understanding the client's end-to-end business, their challenges, goals, and areas of future growth.
  • Be responsible to improve and enforce Diabsolut's PMO methodology.
  • Lead and deploy specific PMO processes, project management tools, and recommend improvements.
  • Contribute to operational objectives by contributing information and recommendations.
  • Identify trends, perform reviews, determine improvements, and solutions, and implement action plans.
  • Rescue troubled projects.
  • Deliver training internally on Project Management and PMO processes.
  • Identify training needs and evaluate team members' competencies.
  • Provide mentorship to all Project Managers and guidance to project team members as required, ensuring team members are equipped and able to execute project tasks.
  • Travel to the client's site on an as-needed basis.
Requirements and Skills
  • Advanced project management understanding of scope, resource, quality, risk, and issue management.
  • Proficiency in using Project Management tools (MS Project, Smartsheets, etc.).
  • Thorough understanding of the software implementation lifecycle. Strong experience in a consulting role.
  • Excellent client and/or account management skills.
  • Ability to interact with all levels of an organization and hands-on experience leading meetings.
  • Ability to build teams and support complex projects.
  • Advanced time management, organizational skills, and ability to manage multiple projects concurrently.
  • Excellent written and oral communication skills.
  • Support and motivate the project team to a successful project completion.
  • Ability to build strong client and vendor relationships.
  • Problem-solving and negotiation skills when handling client escalations.
  • Deliver quality consistently.
  • Overcome obstacles to meet commitments.
  • Understand clients' business needs.
  • Encourage teamwork and take steps to create an environment for effective collaboration. Consistently keep employees motivated resulting in effective project outcomes.
  • Be responsible for setting effective SMART goals for the team.
Assets
  • Experience as Team Lead or Functional Lead.
  • Project Management Certification (PMP, Prince, etc.).
  • Scrum Certification.
  • Experience writing Statements of Work and/or business proposals.
  • Experience with Application Lifecycle Management Tools (Azure DevOps, Jira, etc.).