Seasonal Customer Experience Associate

1 month ago


Fredericton, New Brunswick, Canada Indigo Books & Music Full time
Job Summary

We are seeking a highly motivated and enthusiastic Seasonal Customer Experience Representative to join our team at Indigo Books & Music. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and supporting the daily operations of our store.

Key Responsibilities
  • Support the daily operations of the store, including opening and closing procedures, inventory management, and visual merchandising.
  • Conduct inventory cycle counts, replenish stock, manage product returns, and receive and process incoming store merchandise.
  • Use merchandising standards to create a visually appealing and stimulating store environment.
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
Requirements
  • Passionate and enthusiastic about delivering exceptional customer experiences.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work a flexible schedule, including mornings, evenings, and weekends.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Seasonal Customer Experience Representative at Indigo Books & Music, you will have the opportunity to work in a dynamic and fast-paced retail environment, develop your skills and knowledge, and be part of a team that is passionate about delivering exceptional customer experiences.



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