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Retail Store Manager

2 months ago

Calgary, Alberta, Canada Westwinds Superstore Gas Bar Full time
Job Title: Retail Store Supervisor

We are seeking a highly organized and reliable Retail Store Supervisor to join our team at Westwinds Superstore Gas Bar. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of 3-4 team members, including cashiers, retail salespersons, and sales clerks.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations.
  • Customer Service: Provide exceptional customer service, resolving issues and addressing customer concerns in a professional and courteous manner.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters, analyzing data to inform business decisions.
  • Training and Development: Hire, train, and develop staff, ensuring they have the skills and knowledge needed to excel in their roles.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Support for Newcomers and Refugees: We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Support for Indigenous People: We provide cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.