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Hospitality Team Member
2 months ago
About the Role
The Host/Hostess plays a vital role in representing the first impression of the restaurant to our guests. With a warm smile and dynamic attitude, the Host/Hostess ensures that guests are directed to a table that meets their needs. They are responsible for welcoming and thanking each guest who enters or calls the restaurant in a professional, sincere, and friendly manner. Additionally, they collaborate with their team members to determine available tables and guide guests to the appropriate table in the correct section.
The Host/Hostess ensures that our most valued guests have an exceptional Boston Pizza experience. They believe in a fun and safe work environment and contribute to creating a vibrant work atmosphere.
Why Boston Pizza is a Great Place to Work
- We know what matters to you, matters to us. That's why we offer flexible schedules that allow you to balance your personal and work life.
- Get a job, build a career. At Boston Pizza, advancement opportunities are plentiful, both in-store and at our head office.
- Build relationships and support your community.
- Participate in the Boston Pizza Scholarship Program.
- Take advantage of our manager training programs, leadership conferences, and interesting mentorship initiatives.
- Experience a culture and work environment where respect is paramount and your feedback is welcome.
- Enjoy excellent recognition and reward programs.
Responsibilities
What Makes a Great Host or Hostess?
- They represent the first impression our guests have of the restaurant, so they're always happy and smiling.
- They set an example and work collaboratively with their team members.
- They achieve their goals through strong organizational skills and efficient time management.
- They build relationships with their team by finding common ground and being consistent with all team members.
- They apply the 'basics of service' and Boston Pizza standards.
- They communicate effectively, share goals and challenges.
- They maintain a positive attitude and love working in a fast-paced environment.
- They love professional development opportunities and continually strive to improve their knowledge and skills.
Qualifications
Boston Pizza has been around for over 50 years and is proud to be recognized as a Platinum Club member of the top 50 managed companies in Canada for over 20 consecutive years. We're committed to developing and growing our team members and believe in integrity, philanthropy, and innovation. If you enjoy working with the public and want to exceed guest expectations every day, you'll find your dream job at Boston Pizza.
*Please note that certain prerequisites are required to take advantage of all social benefits.
