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Educator
2 months ago
About the Role:
We are seeking a highly skilled and passionate Educator to join our team at Kit and Ace. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and product knowledge to our guests.
Key Responsibilities:
- Product Expertise: Develop and maintain in-depth knowledge of our products, including features, benefits, and usage.
- Customer Engagement: Build strong relationships with our guests, understanding their needs and preferences to provide personalized recommendations.
- Visual Merchandising: Maintain a visually appealing store environment, ensuring merchandise is stocked, organized, and presented in a way that showcases our products.
- Operations: Assist with receiving and processing stock, including unpacking, counting, and tagging merchandise.
- Point of Sale: Utilize our Point of Sale system to process payments, refunds, and exchanges, as well as issue gift cards.
- Team Collaboration: Participate in staff training and showroom events, contributing to a positive and transparent team environment.
Requirements:
- Strong Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively engage with guests and colleagues.
- Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and usage.
- Customer Service: Provide exceptional customer service, building strong relationships with guests and understanding their needs and preferences.
- Teamwork: Collaborate with colleagues to achieve sales targets and maintain a positive and transparent team environment.
- Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, with a strong ability to multitask and prioritize tasks.
What We Offer:
- Competitive Compensation: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for professional growth and development, with a focus on customer service and product knowledge.
- Collaborative Environment: A collaborative and supportive work environment, with a focus on teamwork and customer satisfaction.
Language: English (en-US)
