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Computer Systems Technician

2 months ago

Toronto, Ontario, Canada WZMH Architects Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at WZMH Architects. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.

Key Responsibilities
  • Provide technical support and assistance to employees and clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Install, configure, and maintain computer systems, networks, and software
  • Develop and implement technical solutions to improve system efficiency and performance
  • Collaborate with other departments to ensure seamless integration of technical systems
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3-5 years of experience in technical support and IT
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong knowledge of computer systems, networks, and software
  • Experience with help desk software and ticketing systems
Preferred Qualifications
  • CompTIA A+ certification
  • Microsoft Certified Professional
  • Experience with cloud-based services and virtualization
  • Knowledge of cybersecurity principles and practices
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance