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Retail Operations Supervisor

3 months ago

Edmonton, Alberta, Canada 2049058 Alberta Ltd Full time
Position Overview

We are seeking a dedicated Retail Store Supervisor to oversee our operations at a leading vape shop. This role is crucial in ensuring smooth daily operations and providing exceptional customer service.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role is preferred.
Work Environment

The position is based in a vibrant vape shop setting, where you will be responsible for managing a small team.

Key Responsibilities
  • Delegate tasks to sales staff effectively.
  • Authorize payment transactions.
  • Manage inventory and order new merchandise as needed.
  • Handle merchandise returns.
  • Engage with customers and sell products.
  • Prepare detailed reports on sales performance and staff matters.
  • Address customer inquiries and resolve complaints promptly.
  • Maintain organized inventory and store layout.
  • Supervise and coordinate the activities of team members.
Supervisory Role

You will be responsible for supervising a team of 1 to 2 individuals.

Work Conditions
  • Attention to detail is essential.
  • Ability to stand for extended periods is required.
Personal Attributes
  • Strong organizational skills.
  • Reliability and a focus on client satisfaction.
  • Flexibility and teamwork are key to success in this role.
Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Hours: 40 hours per week