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Store Supervisor Lead
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Discount Carpet and Flooring Ltd. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Reporting and Analysis
- Prepare detailed reports on sales performance, inventory levels, and customer feedback.
- Analyze sales data to identify trends and areas for improvement.
- Customer Service and Sales
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner.
- Develop and implement sales strategies to meet or exceed sales targets.
- Inventory Management
- Oversee inventory levels, ensuring accurate stock counts and efficient stockroom management.
- Coordinate with suppliers to ensure timely delivery of merchandise.
- Team Management
- Lead and motivate a team of sales associates, providing guidance and support to ensure excellent customer service.
- Conduct performance evaluations and provide constructive feedback to team members.
- Store Operations
- Ensure the store is maintained in a clean and organized manner, adhering to company standards.
- Implement and maintain store policies and procedures.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a retail management role.
- Skills
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Accurate and organized with a focus on attention to detail.
- Work Environment
- Work in a fast-paced retail environment with frequent customer interactions.
- Physical Demands
- Ability to stand for long periods, lift up to 25 pounds, and move quickly around the store.
- Personal Qualities
- Accurate and reliable with a strong work ethic.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Language
- Fluent in English.
- Work Schedule
- 40 hours per week.
