Automotive Repair Specialist

1 month ago


Montreal, Quebec, Canada CN Full time

At CN, we're committed to excellence in our operations and we're looking for a skilled Advisor Mechanic to join our team. As an Advisor Mechanic, you'll play a critical role in ensuring the optimal performance and safety of our fleet.

Duties:

• Control and direct all repairs and preventive maintenance on vehicles under the responsibility of Fleet Services provided by CN-approved commercial vendors.

• Act as a resource person for user departments and commercial vendors, providing expert advice and guidance.

• Issue and update expenditure authorization numbers, as per department guidelines, for repairs performed by a commercial vendor.

• Verify and code invoices to ensure charged costs correspond to the work authorized.

• Ensure that preventive maintenance, government inspections, and recalls are performed as per schedule.

• Ensure that all applicable warranties and servicing agreements are complied with.

• Other related duties assigned.

Working Conditions:

• Office environment, call centre.

• 5 working days of 8 hours with 2 days off.

• Home Headquarters: Head Quarter Office.

Employment Requirements:

• Current valid Provincial Mechanic Journeyman certificate required. Other additional mechanic certification (Truck and Coach, Commercial Transport or Heavy Duty) would be an asset.

• Pass Company's "A" Mechanic's test.

• Successfully pass the Company's medical exam.

• Good experience in general automotive repairs of gas and diesel vehicles, as well as hirail equipment and hydraulic mounted equipment.

• Over the phone assistance: ability to diagnose mechanical problems (troubleshooting) and propose repairs. Must display strong telephone communications and interpersonal skills.

• Familiar with Microsoft software (Outlook, Word, Excel etc.) and other mainframe computer systems such as AMIS.

• Prior experience as a Foreman/Mechanic, an asset.

• At least five years' experience in the automotive repair trade.

• Must be able to type 20 words/minute.

• Demonstrate a willingness to improve (telephone, typing, computer skills, etc.).

• Working knowledge of (inquiries, repair orders, repair coding, commercial garage updates, etc.).

• Written and oral communication skills—French (Strong)—English (Strong).



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