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Community Shelter Support Specialist
3 months ago
Employment Type: Full-Time, Permanent
Work Hours: 35 hours per week (Sunday, Monday, Tuesday, Friday, Saturday 3:30 pm to 11:30 pm)
Salary: $55,939 per annum (L7), plus comprehensive benefits
Location: Toronto, Ontario
Internal Application Deadline: Thursday, August 15, 2024
External Application Deadline: Monday, August 19, 2024
ABOUT YWCA TORONTO - 1st STOP WOODLAWN
The Community Shelter Support Specialist will collaborate with a dedicated team to deliver impactful services to shelter residents within a framework that recognizes the complexities of trauma and oppression. This role serves as a vital resource for both staff and participants, encompassing a comprehensive range of services including crisis intervention, case management, and the design, execution, and assessment of workshops.
KEY RESPONSIBILITIES
- Utilize expertise in trauma-informed care and the dynamics of gender-based violence to create and implement effective support strategies;
- Work with participants individually and in groups to enhance their social and living skills, guiding them in goal-setting and decision-making;
- Provide assessment and case management services that focus on harm reduction, legal support, health and wellness, and educational opportunities;
- Collaborate with residents to establish a plan that promotes a safe and effective transition to independence;
- Develop and facilitate workshops addressing mental health and trauma, employing interactive methods and partnering with other programs;
- Engage in reflective practice with the team to ensure the delivery of high-quality programs and services;
- Adhere to Health and Safety Guidelines, ensuring compliance with organizational policies and procedures;
- Perform additional duties as required.
QUALIFICATIONS
- A clinically supervised undergraduate degree (e.g., BSW) with a focus on social systems and their impact on clients;
- 3 to 5 years of experience in a diverse service environment, supporting individuals affected by poverty, homelessness, trauma, and other forms of marginalization;
- Completion of relevant training certifications;
- Strong understanding of anti-oppression, trauma-informed, harm reduction, and feminist frameworks;
- Familiarity with community resources and support systems;
- In-depth knowledge of gender-based violence dynamics within an anti-oppression context;
- Experience providing culturally sensitive services in a diverse setting;
- Excellent communication and interpersonal skills;
- Proficiency in Microsoft Office and online communication tools;
- Knowledge of relevant legislation regarding housing and human rights is advantageous;
- Additional certifications in trauma counseling or proficiency in a second language are considered assets.
ADDITIONAL INFORMATION
A vulnerable sector police reference check is required prior to hiring. YWCA Toronto is a unionized workplace, represented by CUPE Local 2189. This position is within the Bargaining Unit.
YWCA Toronto is committed to transforming lives and promoting equality for women and gender diverse individuals. We strive to break down barriers that hinder access to safe, affordable housing and support services.
YWCA Toronto adheres to anti-oppression principles and encourages applications from individuals of diverse backgrounds. We provide accommodations during the hiring process for applicants with disabilities.
