Front Desk Hotel Clerk

4 weeks ago


Saskatoon, Saskatchewan, Canada Ontario Inc Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Ontario Inc. As a Front Desk Hotel Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process room reservations, check-in, and check-out, ensuring accuracy and attention to detail.
  • Handle guest complaints and concerns in a professional and courteous manner.
  • Maintain a clean and organized front desk area, ensuring all necessary materials and equipment are readily available.
  • Collaborate with other hotel staff to ensure seamless communication and a positive guest experience.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented team of professionals.


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