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Service Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled Service Operations Manager to join our team at Subaru Repentigny. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our service department.
Key Responsibilities:
- Department Supervision: Lead and manage a team of service advisors, technicians, and support staff to ensure excellent customer service and efficient workflow.
- Hiring and Staff Management: Recruit, train, and develop a high-performing team to meet the needs of our customers and the business.
- Implementation of Strategies: Develop and implement strategies to improve service department productivity, quality, and customer satisfaction.
Requirements:
- Experience: A minimum of 3 years of experience as a Service Manager in a similar industry.
Software and Tools:
- SERTI - Admin: Proficiency in using SERTI - Admin software to manage service operations and customer data.
Working Conditions:
- Cafeteria: Access to a cafeteria on site.
- Competitive Compensation: A competitive salary and benefits package.
- Continual Training: Opportunities for ongoing training and professional development.
- Disability Insurance: Comprehensive disability insurance coverage.
- Employees Discounts: Discounts on Subaru products and services.
- Free Parking: Free parking on site.
- Insurance of Medical and Paramedical Expenses: Comprehensive medical and paramedical insurance coverage.
- Life Insurance Plan: A group life insurance plan.
- Medical Insurance: Comprehensive medical insurance coverage.
- Public Transportation Nearby: Convenient access to public transportation.
- Sick Day Off Paid: Paid sick leave.
- Travel Insurance: Comprehensive travel insurance coverage.
