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Laboratory Equipment Service Specialist

3 months ago

Mississauga, Ontario, Canada Mettler Toledo Full time
Position Overview
As a Laboratory Field Service Technician at Mettler Toledo, you will be responsible for the installation, maintenance, and repair of our advanced laboratory equipment in various locations. Your expertise will ensure that our customers receive the highest level of service and support.

Key Responsibilities:
  • Diagnose and repair Mettler Toledo products effectively.
  • Carry out installations, calibrations, and preventive maintenance as required.
  • Meet customer uptime expectations and ensure timely completion of assigned maintenance tasks.
  • Review and validate all completed work and associated documentation.
  • Collaborate with Service Support Representatives to enhance service delivery.
  • Promote and sell service products to our clients.
  • Identify opportunities for modernizing and upgrading customer equipment.
  • Maintain vehicle service and upkeep as per requirements.
  • Ensure timely submission of all necessary paperwork and maintain professional relationships with customers and colleagues.
  • Perform additional duties as assigned.

Qualifications:
  • A minimum of a 2-year college diploma or degree in Engineering, Electronics, Instrumentation, Technology, or Computer Science, or equivalent experience in a technical support role.
  • Willingness to work overtime and flexible hours.
  • A valid driver's license is required; a DZ class license may be necessary.
  • Ability to travel within Canada and the U.S.
  • Must be legally authorized to work in Canada.

What We Offer:
  • Comprehensive medical, dental, prescription drug, and vision care coverage.
  • Paid time off, short- and long-term disability, and life insurance benefits.
  • A strong global presence and leadership in the weighing industry.
  • A brand recognized worldwide for precision and innovation.
  • A commitment to exceptional service and state-of-the-art equipment.