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Retail Operations Supervisor

2 months ago

Surrey, British Columbia, Canada Super 5 Blinds and Window Fashions Inc Full time
Position Overview

As a Retail Operations Supervisor at Super 5 Blinds and Window Fashions Inc, you will play a pivotal role in overseeing daily store activities and ensuring a high level of customer satisfaction.

Key Responsibilities
  • Staff Supervision: Lead and mentor a diverse team including apprentices and sales associates.
  • Task Assignment: Allocate duties effectively among sales personnel to optimize performance.
  • Recruitment and Training: Participate in the hiring process and facilitate training programs for new employees.
  • Inventory Management: Order and manage merchandise to maintain optimal stock levels.
  • Scheduling: Create and manage work schedules to ensure adequate staffing.
  • Sales Engagement: Actively participate in selling merchandise and enhancing customer experience.
  • Reporting: Prepare and analyze reports on sales performance, inventory, and personnel issues.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges.
  • Team Coordination: Oversee and synchronize the activities of store staff.
  • Financial Management: Handle cash transactions and oversee payroll processes.
  • Performance Evaluation: Conduct regular performance reviews for team members.
Qualifications
  • Education: Completion of secondary school or equivalent experience.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within retail.
Personal Attributes
  • Detail-oriented and accurate
  • Strong client focus
  • Effective interpersonal and communication skills
  • Highly organized and reliable
  • A collaborative team player
Diversity and Inclusion Initiatives

Super 5 Blinds and Window Fashions Inc is committed to fostering an inclusive workplace. We provide support for newcomers, refugees, Indigenous peoples, and visible minorities through various mentorship and training programs.

Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Work Hours: 40 hours per week