Store Manager

4 weeks ago


White Rock, British Columbia, Canada IMAGINE CANNABIS Full time
Imagine Cannabis Co Store Manager Job Description

We are seeking a highly motivated and experienced Store Manager to join our team at Imagine Cannabis Co in Coquitlam, BC. As a Store Manager, you will be responsible for leading a team of sales and customer service professionals to deliver an exceptional customer experience and drive sales growth.

Key Responsibilities:
  • Drive store-level KPIs and overall results
  • Manage schedules and zoning of all store employees
  • Cultivate, grow, and retain a customer base through an exemplary Imagine Customer Experience
  • Lead and develop your store team by leveraging spot coaching, sales metrics, and coaching/succession tools
  • Manage store operations, inventory, and retail excellence standards to align with SOPs
  • Manage the full shipping and receiving process
  • Manage all operational ordering
  • Use out-of-the-box thinking to come up with solutions to operational challenges that fix or improve current practices
  • Coach and develop others on operational and sales processes to ensure we are fostering growth
  • Work with team members to assist customers when needed
Requirements and Qualifications:
  • Selling It Right Standard Certificate
  • Desire and ability to develop a positive in-depth understanding of Cannabis
  • 2+ years of experience in a leadership role with sales and customer service experience in retail or hospitality and extensive customer-facing interactions
What We Offer:
  • Competitive wage
  • Great leadership and a positive inclusive team environment
  • Cross-training, continual learning, and opportunity for growth
  • Employee incentives programs and social events

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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