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Senior Communications Specialist, Community

2 months ago

Burnaby, British Columbia, Canada BC Housing Full time

Job Title: Senior Communications Specialist, Community

Job Summary:

The Senior Communications Specialist, Community and Tenant Affairs plays a critical role in developing and implementing effective communications strategies to engage our communities and tenants in support of BC Housing's corporate priorities. This position is responsible for creating and implementing communications plans for major new construction, redevelopment, and renovation initiatives, as well as developing and implementing tenant communications strategies to support change management initiatives.

Key Responsibilities:

  • Develop and implement communications and engagement strategies to inform and engage our communities and tenants.
  • Create and implement tenant communications strategies to support change management initiatives.
  • Implement outreach initiatives to support BC Housing's role in developing, protecting, and maintaining affordable housing in British Columbia.
  • Provide task direction, oversight, and mentorship to Community and Tenant Affairs team members responsible for event logistics and material creation for community engagement initiatives.

Requirements:

  • Diploma in communications, public engagement, or other relevant discipline.
  • Considerable progressive experience in communications in the field of community relations, public engagement, strategic communications planning, issues management, and event planning and execution in a public sector environment.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.
  • Criminal Record Check Required.

Preferred Qualifications:

  • Considerable knowledge and understanding of the philosophy, theories, and principles of communications, specifically in the public sector environment.
  • Considerable knowledge and understanding of public engagement best practices.
  • Proficient in the use of MS Office applications (Excel, Word, PowerPoint, and Outlook).
  • Strong verbal, writing, editing, and presentation skills.
  • Strong interpersonal, organizational, and time-management skills.
  • Ability to work closely with internal and external partners and stakeholders in planning and implementing community engagement strategies, provide strategic communications advice, and facilitate problem-solving in achieving results.
  • Ability to plan, coordinate, and oversee the execution of a variety of events and announcements.
  • Ability to write, prepare, and post content to websites for both internal and external audiences.
  • Ability to develop compelling collateral materials using a combination of visuals and strong writing.
  • Ability to work effectively with social media platforms.
  • Ability to analyze, problem-solve, mediate, and mitigate difficult situations.
  • Ability to work with a variety of partners and stakeholders, agencies, and contractors.
  • Ability to work independently and as a team player and provide team leadership on various projects.
  • Ability to work under tight deadlines and pressures, with scrupulous attention to details.
  • Ability to handle confidential and sensitive information in an appropriate manner while displaying a high degree of judgment, discretion, and decision-making ability.
  • Ability to travel on Commission business and work evenings and weekends as required.
  • Up to 25% travel required.