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Retail Store Manager

2 months ago

Milton, Ontario, Canada J & M Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at J & M Inc. as a Store Supervisor. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and motivate a team of sales staff to achieve sales targets and provide exceptional customer service.
    • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed, and that the store is always clean and well-organized.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
    • Develop and maintain relationships with customers, identifying their needs and preferences to drive sales growth.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, analyzing sales trends and identifying areas for improvement.
    • Monitor and control store expenses, ensuring that they are within budget.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong analytical and problem-solving skills
    • Ability to work independently and as part of a team
Work Conditions and Physical Capabilities
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
Personal Suitability
  • Accurate
  • Efficient interpersonal skills
  • Flexibility
  • Reliability
  • Team player
  • Judgement