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Store Operations Manager
2 months ago
We are seeking a highly skilled Store Operations Manager to join our team at Walmart Canada Corp. As a key member of our store management team, you will be responsible for driving profitable sales, managing store operations, and leading a team of associates to deliver exceptional customer service.
Key Responsibilities- Sales and Profitability: Drive profitable sales through achievement of sales and profit goals, budget management, and sales forecasts. Analyze sales/financial reports, economic trends, and community needs to identify and respond to market changes while controlling expenditures.
- Operational Planning: Create operational plans with the support of the Store Manager, prioritizing, delegating, and providing clear direction to Managers and Associates. Ensure optimal store conditions through effective merchandise presentation, accurate and competitive pricing, and store standards within Company policies and guidelines.
- Asset Protection and Safety: Execute and monitor asset protection and safety controls, maintaining quality assurance standards, and overseeing safety and operational reviews. Ensure compliance with Walmart policies and procedures and established safety, security, sales, financial, and record-keeping procedures and practices.
- Customer Service: Serve customers as an ambassador for the store by greeting customers, seeking their feedback, and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience.
- Community Involvement: Support store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups.
- Leadership and Development: Lead Associates by conducting regular store meetings, communicating operational direction and initiatives, driving engagement, recognizing and rewarding accomplishments, and providing opportunities for professional growth.
- Performance Management: Demonstrate Company values by holding Associates accountable through timely, honest, specific, and respectful performance feedback and corrective action. Build and manage relationships with supporting functions within the store and district.
- Assistant Manager Supervision: Supervise Assistant Managers in day-to-day operations of the Store. Adapt to constant changes in the technological landscape of the retail environment and oversee the effective implementation of digital applications in the store.
Outlined below are the required minimum qualifications for this position.
Preferred QualificationsOutlined below are the optional preferred qualifications for this position.
