Software Asset Management Specialist

2 weeks ago


Ottawa, Ontario, Canada NAV CANADA Full time
Job Summary

NAV CANADA is seeking a highly skilled Software Asset Management Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring that our software assets are properly managed and optimized to meet the needs of our organization.

Key Responsibilities
  • Consult with IT colleagues and clients to understand, validate, and cost software licensing requirements for new initiatives, ensuring solutions are in a state of license compliance.
  • Oversee vendors to obtain software quotes and prepare cost and feature comparisons; negotiate favorable contract terms and communicate NAV CANADA contract terms and conditions.
  • Participate in responses to vendor license audits under the direction of the Manager.
  • Track and prepare software renewals ensuring that deadlines and contract terms are met.
  • Conduct compliance reviews of software use within NAV CANADA, identifying exposures and recommend appropriate remediation to ensure the company continues to meet its software legal and contractual obligations.
  • Investigate and identify areas of software under-utilization and propose strategies for cost avoidance through license harvesting activities.
  • Identify opportunities for the continuous improvement of Software Asset Management (SAM) processes and procedures.
  • Maintain software information in existing systems, such as SharePoint, Excel, and Software Asset Management tool.
  • Provide back-up during absence of the Senior Software Asset Management Analyst.
Requirements
  • Graduation from a recognized institution with a degree in Business or equivalent combination of education, training, and experience.
  • Experience performing software asset management activities such as analysis of business requirements, preparing, analyzing, and reporting financial information.
  • Experience providing software expertise and guidance to clients ranging from end-user support to senior management.
  • Experience tracking, identifying and renewing software agreements including obtaining software quotes and preparing cost and feature comparisons.
  • Experience conducting compliance reviews, identifying exposures, and propose appropriate remediation to ensure compliance with legal and contractual obligations.
  • Experience negotiating contract terms, conditions, and pricing with vendors.
Knowledge and Abilities
  • Knowledge of major software vendor licensing and maintenance programs.
  • Knowledge of software asset management best practices.
  • Knowledge across the spectrum of IT technologies, including business applications, infrastructure, client computing and service delivery models, as they pertain to software licensing models.
  • Knowledge of the Information Technology Infrastructure Library (ITIL) framework and, specifically, knowledge of the Service Support processes and their relationships.
  • Knowledge of accounting principles, including variance analysis techniques.
  • Ability to negotiate and maintain vendor agreements and contracts.
  • Ability to participate in one or more active projects and/or assignments effectively.
  • Ability to develop process documentation and training materials.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work with minimal supervision, and to organize time and workload effectively.
  • Ability to identify and resolve complex and varied problems.
Personal Suitability
  • Excellent customer service and relationship building skills.
  • Develops effective and positive interpersonal relationships through respect for others, fairness, tact, effective expression, and open communication.
  • Demonstrates initiative, integrity, flexibility, timely judgment, reliability, dependability, thoroughness, service orientation and a positive attitude.
  • Promotes teamwork, safety, quality, excellence, achievement, responsiveness, and continuous learning.


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