Customer Service Representative

9 hours ago


Paradise Valley, Canada Circle K Full time
Job Title: Lead Customer Service Representative

At Circle K, we are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a Lead Customer Service Representative, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of sales associates.

Key Responsibilities:
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Manage store operations, including inventory management, cash handling, and visual merchandising
  • Lead a team of sales associates, providing guidance, coaching, and feedback to ensure excellent customer service and sales performance
  • Assist with training and development of sales associates, ensuring they have the skills and knowledge to provide exceptional customer service
  • Monitor and maintain store appearance, ensuring a clean and organized store environment
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience, preferably in a retail environment
  • Leadership experience, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings and weekends
What We Offer:
  • Competitive hourly rate
  • Opportunities for career advancement
  • Flexible scheduling
  • Employee discount program
  • Scholarship program


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