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Food Service Operations Supervisor

3 months ago


London, Ontario, Canada 2849333 Ontario Inc. Full time
Position Overview

The role of the Food Service Operations Supervisor at 2849333 Ontario Inc. involves overseeing the daily operations of our food service establishment. This position is essential in ensuring that our culinary team meets high standards of quality and efficiency.

Key Responsibilities
  • Education: Secondary (high) school graduation certificate is required.
  • Work Environment: Fast-paced food service setting, including fast food outlets and concessions.
  • Operational Duties: Develop and implement methods to meet work schedules, supervise food preparation staff, and ensure compliance with sanitation and safety protocols.
  • Staff Management: Hire, train, and oversee food service personnel, including servers and kitchen helpers.
  • Quality Assurance: Ensure that food and service adhere to quality control standards and address any customer complaints or concerns promptly.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, and prepare reports as needed.
  • Food Preparation Coordination: Prepare food order summaries for the chef and supervise the assembly of trays.
  • Scheduling: Establish work schedules for the team to ensure smooth operations.
Supervision

This position involves supervising a team of 3-4 individuals, including:

  • Food and beverage servers
  • Food service counter attendants and food preparers
  • Kitchen and food service helpers
Work Conditions

The role requires the ability to work in a fast-paced environment, manage pressure effectively, and perform a combination of sitting, standing, and walking. Physical demands include bending, crouching, kneeling, and walking.

Personal Attributes

The ideal candidate will possess:

  • Strong client focus
  • Excellent interpersonal skills
  • Outstanding oral communication abilities
  • Flexibility and adaptability
  • A collaborative team spirit
Experience Requirements

A minimum of 1 year to less than 2 years of relevant experience is required for this permanent position. The working language is English, with an expected commitment of 35 hours per week.