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Retail Store Director
2 months ago
About the Role:
Sephora Canada is seeking a highly skilled and experienced Store Director to lead the overall operations of a specific store location. As a Store Director, you will be responsible for managing the client experience, people development, sales, productivity, merchandising, operational efficiencies, and human resource functions for the store.
Key Responsibilities:
- Drive Sales and Profitability: Maximize store sales and profitability by accurately forecasting sales, ensuring that staffing plans are in alignment with business trends, and adjusting payroll accordingly.
- Lead the Team: Maintain a strong, positive culture based on Sephora's Values within the store through regular and consistent coaching and career conversations, education and training, along with feedback and performance management.
- Client Experience: Oversee strategy to provide clients with meaningful in-store experiences and establish Sephora as the teaching destination in beauty through activities including Beauty Studio services, classes, and in-store events.
- Business Development: Develop budget strategies to drive business growth and expansion, including identifying opportunities for improvement and implementing changes to increase sales and profitability.
Requirements:
- Leadership Experience: Three to five years' experience in a leadership role at an equivalent sales volume store or internal experience.
- Communication Skills: Excellent verbal and written communication skills, with the ability to influence business partners at all levels in a clear and concise manner.
- Team Development: Proven ability to create teams by attracting and identifying talented store leaders who can train and develop Beauty Advisors to drive sales and deliver outstanding client service.
- Business Acumen: Proven ability to be a leader on the sales floor, developing, coaching, and training team members while leading them to success through company initiatives.
About Sephora Canada:
Sephora Canada is a leading beauty retailer that is passionate about finding and sharing beauty in the world. We are committed to providing an outstanding customer experience and are dedicated to creating a positive and inclusive work environment.
