Senior IT Infrastructure Manager

10 hours ago

Hamilton, Ontario, Canada VON Full time

About the Role:

VON Canada is seeking a highly skilled Senior System Administrator to join our IT team. As a key member of our team, you will be responsible for planning, deploying, managing, and monitoring our infrastructure and services.

Key Responsibilities:

  • Collaborate with the Manager, Information Technology to plan and implement technical solutions that enhance the reliability, scalability, and performance of our hardware infrastructure.
  • Support Windows 2012/2016 servers in a Hyper-V clustered environment and delegate routine tasks to IT Systems Administrators as necessary.
  • Participate in the escalation framework within the IT support team, possessing the most technical knowledge regarding all aspects of the hardware, network, and system infrastructure.
  • Perform research with vendors and external technical resources for analysis and resolution of complex technical support problems.
  • Provide routine reporting and recommendations to management for the performance of hardware systems, capacity constraints, system growth requirements, and progress on project implementations.
  • Perform advanced system administration activities, including the application of security policies, enterprise software upgrades, and major infrastructure changes.
  • Perform analysis and testing of new technologies, operating systems, and hardware platforms, prior to adoption and implementation within the infrastructure and network.
  • Create and use software tools to automate the deployment of software and security updates across the VON network.

Requirements:

  • Post-secondary degrees in computer science or systems and network administration.
  • Minimum of 7 years direct experience in a complex network system environment supporting greater than 5000 end users.
  • MCP and CCNA Certifications.
  • 5+ years administration of virtualized environments, including MS Hyper-V, VMware V-Sphere, Citrix or Cisco UCS.
  • 5+ years' experience working with computer security, including firewalls and intrusion detection systems.
  • 2+ years experience with hardware infrastructure design and implementation methodologies.
  • Advanced knowledge and experience with SAN, NAS storage, including iSCSI and Fiber SAN.
  • Advanced knowledge and experience with networking protocols, security administration, and VPN client/host firewall configurations.
  • Expert knowledge of Microsoft Windows Server administration, patch management, and optimization.
  • 2+ years experience with MDM platform administration (AirWatch, or other industry leading systems), and mobile technologies (Android, iOS).
  • Expert knowledge of file systems, sharing, and security practices.
  • Advanced knowledge and experience with Active Directory and group policy administration.
  • 2+ years experience with power shell scripting, to optimize the delivery of client system updates and security enhancements.
  • Expert understanding of computer hardware and networking, including servers, routers, switches, firewalls, and thin client technologies.
  • Strong understanding of database design, architecture, and file management techniques.

About VON Canada:

VON Canada is a non-profit organization that provides clinical, personal, and social support to people who want to live every day to the fullest while remaining in their own homes and communities.

VON Canada is committed to embracing and celebrating diversity, equity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

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