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Network and Systems Analyst
2 months ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global luxury hotel management company with a commitment to excellence in every aspect of its operations. We are seeking a highly skilled Network and Systems Analyst to join our team and contribute to the success of our organization.
About the Role:
The Network and Systems Analyst will be responsible for the day-to-day support of our corporate and remote office networks, ensuring the smooth operation of our IT infrastructure. This includes monitoring network performance, managing Azure and Intune policies, and providing technical support to end-users.
Key Responsibilities:
- Ensure network security and integrity through regular monitoring and maintenance of network infrastructure components.
- Manage and monitor wireless networks, including Aruba and Cisco Meraki solutions.
- Assist in planning and implementing security policies and procedures.
- Review and approve network changes through the Change Management process.
- Perform vulnerability scanning and patching of servers and network devices.
- Manage PCI-related tasks for all networks, including wireless, LAN, firewalls, and VPN.
- Maintain up-to-date Visio diagrams of network topology for corporate and remote office locations.
- Setup new remote offices worldwide, including internet, firewall, local LAN network, wireless, and computer setup.
- Participate in scheduled remote office visits.
Azure Administration:
- Manage Azure/Intune joined devices, including Windows, Mac OS, and iOS.
- Develop and maintain Intune policies for auto-pilot deployment of Windows, Mac OS, and iOS devices.
- Administrate the use of Jamf Connector for Mac OS computers.
Other Responsibilities:
- Provide helpdesk support for end-user computers and networking, ensuring compliance with corporate standards.
- Assist in handling procurement and invoicing processes for IT equipment and software licenses.
- Monitor file server systems health and assist in resolving issues.
- Maintain file servers and workstations security updates, anti-virus management, and other endpoint security clients.
- Create how-to and knowledge base documentation as needed.
- Maintain comprehensive documentation of system configuration.
- Provide after-hours support for emergency situations.
- Research innovative technologies and services.
Requirements:
- Diploma or degree in Computer Science or Computer Engineering, or equivalent education and work experience.
- CCNA certification (required), CCNP and MCSE certifications (desired).
- 3-4 years of hands-on experience in a fast-paced environment as a Network Administrator or Specialist.
Travel: Yearly or scheduled support visits to international remote offices may be required.
