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Quality Assurance Training Supervisor
3 months ago
Position Overview:
At Haus der Betreuung und Pflege Biesdorf-Süd, we pride ourselves on delivering outstanding care and support services. Our dedicated team is committed to making a positive impact in the lives of our clients.
We are currently seeking a motivated individual to join us as a Quality Assurance Training Supervisor.As a Quality Assurance Training Supervisor, you will play a crucial role in ensuring that our team is well-equipped to provide exceptional service. Here are some key attributes we are looking for:
- A strong passion for serving others, including your team, clients, and the broader community.
- An interest in the operational aspects of the business, including quality oversight and team coordination.
- Your Responsibilities as a Quality Assurance Training Supervisor:
- Oversee Quality Standards - You will be responsible for conducting site evaluations, ensuring adherence to quality protocols, and maintaining equipment.
Additionally, you will ensure that all staff receive the necessary training to excel in their roles.
Performance Management:
Maintaining high standards of service is essential for our success.
- Quality Assurance: You will implement quality checks to minimize the need for re-evaluations.
- Fostering a positive team culture and holding team members accountable will help enhance retention.
- Building strong relationships with clients and ensuring they receive outstanding service will encourage their continued support.
- Effective Use of Systems & Processes: This is vital for achieving all the above objectives.
Job Requirements for Quality Assurance Training Supervisor:
- Previous experience in quality assurance, training, or related fields is essential for leading a team effectively.
- Candidates must be willing to pursue any necessary certifications and training within a specified timeframe, if applicable.
We offer competitive benefits, including dental coverage.
If you meet the qualifications for this role, we look forward to discussing your potential fit within our team.