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Food Service Supervisor

2 months ago

Burnaby, British Columbia, Canada Amorosa Pasta House Inc Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Amorosa Pasta House Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our food service operations run smoothly and efficiently.

Supervise and Coordinate Food Service Staff

Supervise and coordinate the activities of staff who prepare and portion food, ensuring that our high standards of quality and service are met.

Train and Develop Staff

Train staff in job duties, sanitation, and safety procedures, ensuring that they have the skills and knowledge required to provide excellent service to our customers.

Manage Inventory and Supplies

Estimate ingredient and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.

Lead by Example

Lead by example, demonstrating a commitment to excellence in customer service, food quality, and staff development.

Manage Budget and Reports

Prepare budget and cost estimates, ensuring that our food service operations are financially sustainable.

Address Customer Concerns

Address customers' complaints or concerns in a professional and courteous manner, ensuring that we maintain a positive reputation in the community.

Maintain Records and Reports

Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business decision-making.

Prepare Reports and Summaries

Prepare and submit reports, including food order summaries for our chef, ensuring that our food service operations are well-coordinated and efficient.

Requirements
  • Education

Secondary (high) school graduation certificate is required.

Experience

1 year to less than 2 years of experience in a food service supervisory role is required.

Language

Fluency in English is required.

Work Hours

30 hours per week is the standard work schedule.