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Retail Store Manager

2 months ago

Mississauga, Ontario, Canada Brown Boys Customs Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Brown Boys Customs. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and supervise their performance
  • Authorize payments, returns, and other financial transactions
  • Establish work schedules and ensure efficient store operations
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints and supply shortages
  • Organize and maintain inventory, including receiving and stocking merchandise
  • Supervise and coordinate activities of store staff, including office and volunteer personnel
  • Conduct performance reviews and provide feedback to employees
Requirements:
  • Secondary (high) school graduation certificate
  • Experience in retail or a related field is an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and organizational skills
  • Ability to distinguish between colors and stand for extended periods
What We Offer:
  • Parking available on site
  • Support for persons with disabilities, including mentorship and awareness training
  • Support for newcomers and refugees, including foreign credential recognition and mentorship programs
  • Support for youth, including on-the-job training and mentorship opportunities
  • Support for Veterans, including targeted hiring initiatives and transition resources
  • Support for Indigenous people, including mentorship and cultural competency training
  • Support for mature workers, including mentorship and networking opportunities
  • Support for visible minorities, including mentorship programs and diversity training