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Customer Service Representative

2 months ago


Antigonish County, Canada APPLE AUTO GLASS Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Apple Auto Glass. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.

Key Responsibilities
  • Customer Service: Answer written and oral inquiries, provide information to customers, and resolve any issues they may have.
  • Administrative Tasks: Arrange for billing, refunds, and credits, issue receipts and other forms, and maintain records and statistics.
  • Inventory Management: Order office supplies and maintain inventory.
  • Communication: Explain procedures, risks, and benefits to clients, and answer their inquiries and provide information.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Work Setting: Automotive service station and office environment.
  • Personal Suitability: Punctuality, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, ability to multitask, dependability, honesty, and quick learner.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits.
  • Other Benefits: Free parking available, permanent employment, and 8-20 hours of work per week.