Business Solutions Architect

3 weeks ago

Montreal, Quebec, Canada Intelcom Full time

Join Our Innovative Team

At Intelcom, we foster a collaborative environment where a dynamic team is dedicated to providing exceptional technological solutions. We aim to revolutionize the e-commerce logistics sector, similar to the transformation seen in the taxi industry. Our mission is to create faster delivery methods, simplify return processes, and enhance overall service quality. Being part of Intelcom's technology team means engaging with professionals who are passionate about overcoming challenges and driving innovation.

Your Daily Responsibilities:

As a Power Platform Architect specializing in Dynamics 365 CE, you will work closely with a multidisciplinary team to strategize, coordinate, and implement high-quality solutions and features within Intelcom's technological framework. Your role will involve connecting the client's business requirements with effective functional solutions. You will be accountable for the functional aspects of the solution and the associated business processes.

Key Responsibilities Include:

  • Crafting the functional design for solutions tailored to internal stakeholders;
  • Estimating project scopes of varying sizes;
  • Conducting needs assessments and documenting business processes for internal clients;
  • Designing and deploying solutions that align with internal business needs;
  • Configuring applications utilizing Microsoft Dynamics 365 CE and Power Platform technologies;
  • Supporting internal clients during the acceptance and deployment phases;
  • Developing strategies for unit and automated testing;
  • Tracking the progress of each solution;
  • Leading workshops and training sessions as needed;
  • Enhancing analysis processes and methodologies;
  • Collaborating with product owners, development teams, and leadership;
  • Acting as a technology ambassador to stakeholders;
  • Providing mentorship to the development team;
  • Serving as a trusted advisor to clients and refining requests to achieve optimal solutions;
  • Staying updated on advancements in Dynamics 365 CE and Power Platform;
  • Translating requirements into user stories for the development team;
  • Managing stakeholder expectations throughout the project lifecycle;
  • Working closely with development teams to facilitate feature implementation, testing, and deployment in an agile setting;
  • Collaborating with the broader IT team.

Qualifications for Success:

  • 5 to 7 years of experience with Dynamics 365 CE and Power Platform;
  • Relevant background as a functional or business analyst;
  • Experience in a complex B2B environment with integrated applications;
  • Entrepreneurial mindset with a creative approach to problem-solving;
  • Strong analytical skills and ability to address challenges effectively;
  • Excellent communication skills in both English and French;
  • Demonstrated alignment with Intelcom's core values: Customer focus, Teamwork, Rigor, Innovation;
  • Certifications such as PL-200, PL-600, MB-210, MB-220, MB-230, MB-240 are advantageous;
  • Experience with Canvas apps is a plus;
  • Interest in other Microsoft business products (e.g., ERP, Dynamics Finance, Supply Chain Management).

Intelcom stands as a premier last-mile carrier in the e-commerce landscape. Our teams across Canada, along with our network of independent contractors, play a vital role in our daily operations.

Our objective is straightforward: in a rapidly changing business environment, we aim to lead rather than follow. Beyond distinguishing ourselves through innovative services and delivery methods, Intelcom is undergoing a technological transformation that places customer experience and logistics technology at the forefront of our evolution.

At Intelcom, we recognize that experience takes many forms and are dedicated to cultivating a culture that values diversity. We are continuously seeking talented individuals to enhance our teams. With over 60 delivery centers nationwide, we may have the right opportunity for you.

Explore Your Potential with Us.

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