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Team Lead

2 months ago

Calgary, Alberta, Canada Purdys Chocolatier Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our team at Purdys Chocolatier in Chinook Centre. As a Team Lead, you will be responsible for leading our team to success by ensuring excellent customer service, driving sales, and maintaining a positive work environment.

Key Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Develop and implement strategies to drive sales and increase customer engagement.
  • Ensure all store operations are running smoothly, including merchandising, inventory management, and cash handling.
  • Collaborate with the Shop Management team to achieve business objectives and implement company policies.
  • Provide coaching and feedback to team members to improve their performance and skills.
Requirements
  • 2+ years of experience in a retail or hospitality leadership role.
  • Proven track record of driving sales and improving customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.
  • A discount on Purdys Chocolatier products.
  • A comprehensive training program.
How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving sales, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.