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Senior Customer Service Leader

3 months ago


Woodstock, Ontario, Canada Circle K Full time

Overview:

As a Customer Service Operations Supervisor at Circle K, you will experience a rewarding work environment that offers:

  • Comprehensive Medical, Vision, Dental, and Life Insurance options
  • Flexible working hours to suit your lifestyle
  • A stable and large employer with growth potential
  • Rapid career advancement opportunities
  • Diverse tasks to keep your workday engaging
  • Weekly compensation
  • Premium pay for night shifts
  • Employee discounts on various products
  • Access to a scholarship program
  • Recognition for years of service
  • Corporate discounts for employees
  • Employee Assistance Programs
  • Support for Work Permit holders through PNP (conditions may apply)

Key Responsibilities:

In this role, you will support the store manager and assistant manager with various administrative duties. Your day-to-day tasks will include welcoming customers, operating the cash register, making product recommendations, and occasionally assisting with our food service program. You will be actively engaged throughout the store, ensuring a high standard of cleanliness and providing prompt, friendly service to our customers.

Daily, you will interact with numerous customers, all while enjoying a vibrant and dynamic work atmosphere as you complete your tasks.

Desired Qualifications:

  • Strong customer service orientation
  • Excellent communication skills and the ability to engage in friendly conversations
  • Ability to work efficiently in a fast-paced environment while maintaining a positive attitude
  • Team player with a focus on achieving daily objectives
  • Creative problem-solving skills
  • Quick thinking with a knack for making sales suggestions

Preferred Skills:

  • Experience in customer service roles
  • Previous supervisory experience
  • A strong desire to advance your career
  • Eagerness to learn and enjoy your work

Circle K is committed to fostering diversity and inclusion, aiming to create a safe, accessible, and fulfilling workplace that highlights the unique contributions of our employees to our business success. We are dedicated to employment equity and encourage a broad range of applications to ensure our workforce reflects the diversity of our customers and communities. Accommodations are available upon request for applicants participating in all aspects of the selection process.