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Retail Operations Supervisor

3 months ago


Weyburn, Saskatchewan, Canada 1021 ONTHEGO SERVICES CORPORATION Full time
Position Overview

We are seeking a dedicated **Retail Operations Supervisor** to oversee daily activities within our store. This role is essential in ensuring smooth operations and exceptional customer service.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within retail.
Key Responsibilities
  • Supervise and mentor staff, including apprentices and sales associates.
  • Delegate tasks and assign duties to sales personnel effectively.
  • Authorize financial transactions, including cheque payments.
  • Manage inventory levels and place orders for merchandise as needed.
  • Handle merchandise returns and ensure compliance with company policies.
  • Establish and maintain employee work schedules.
  • Engage in direct sales activities and promote products to customers.
  • Compile and present reports on sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and any supply chain challenges.
  • Maintain organized inventory and ensure the store is well-stocked.
  • Coordinate the activities of team members to enhance productivity.
  • Oversee cash management processes to ensure accuracy and security.
Work Environment

This is a permanent position with a commitment of 40 hours per week. The primary language of work is English.