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Store Operations Manager

2 months ago

Lacombe, Canada 2587855 Alberta Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Store Operations Manager to join our team at 2587855 Alberta Inc. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring a seamless customer experience, and driving sales growth.

Key Responsibilities
  • Operations Management: Direct and control daily store operations, including managing inventory, maintaining store appearance, and ensuring compliance with company policies and procedures.
  • Team Leadership: Recruit, hire, and supervise a team of sales associates and support staff, providing guidance and coaching to ensure excellent customer service and sales performance.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and coaching to help team members improve their skills and achieve their goals.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate records of stock levels and sales performance.
  • Store Appearance: Maintain the appearance of the store, including ensuring that the sales floor, stockroom, and other areas are clean and organized.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a retail or operations management role
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team to achieve sales goals and provide exceptional customer service.
  • Work Environment: Fast-paced retail environment with a focus on customer service and sales growth.
  • Transportation: Public transportation is available.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a comprehensive health and dental plan, and a generous paid time off policy.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, including training and development programs to help you achieve your career goals.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and teamwork.