Security Liaison Officer

5 days ago

Dartmouth, Canada Halifax Public Libraries Full time
About the Role

Halifax Public Libraries is seeking a highly skilled and experienced Security and Community Liaison Officer to join our team at Keshen Goodman Public Library. As a key member of our staff, you will play a vital role in maintaining a safe and welcoming environment for our customers and staff.

Key Responsibilities
  • Proactively engage with customers and staff to ensure a safe and welcoming environment, adhering to library policies and safety regulations.
  • Build trust with customers and staff, supporting them in their enjoyment of the library and in their work.
  • Monitor the library premises, open and secure the building at closing, and handle bank deposits.
  • Identify and address security and safety concerns, including responding to emergency calls and verbally de-escalating volatile situations.
  • Prepare Incident Reports as required.
  • Under the direction of a manager, ask disruptive customers to leave the premises and serve them with a Protection of Property Act Notice.
  • Liaise with staff from other community agencies and services, such as Halifax Regional Police and Navigator Street Outreach.
  • Perform minor maintenance and janitorial duties.
  • Assist with special events, including providing access, greeting and directing customers, managing crowds, and monitoring alcohol consumption.
Requirements
  • Demonstrated knowledge of security techniques and practices.
  • Experience in non-violent conflict resolution and knowledge of self-defence.
  • First-aid and CPR certification or willingness to obtain.
  • Knowledge of Internet, Windows, and office software applications.
  • Willingness to obtain other Library-funded licensing and training required by provincial legislation.
About the Branch

Keshen Goodman Public Library is a vibrant and diverse community hub, serving a culturally rich area in Clayton Park. Our library boasts a cozy cafe, welcoming outdoor spaces, a dedicated area for kids, and a variety of technology resources. As a Security and Community Liaison Officer, you will be part of a dynamic team that makes a positive impact in our community.

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