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Information Systems Analyst

3 months ago


Mississauga, Ontario, Canada TD SYNNEX Canada Full time
Business Systems Analyst Job Overview

As a **Business Systems Analyst**, you will play a pivotal role in bridging the gap between our clients and the technical teams. Your expertise will ensure that our software solutions align with business needs and objectives.

Key Responsibilities
  • Engage with clients to gather and clarify their requirements.
  • Document technical specifications to guarantee that products and processes fulfill business criteria.
  • Design, develop, and implement tailored information systems solutions.
  • Provide strategic advice on information systems management and service delivery.
  • Evaluate security risks associated with data, software, and hardware.
  • Create policies and contingency plans to mitigate the impact of security incidents.
  • Oversee the software development lifecycle, ensuring adherence to established policies and procedures.
  • Conduct quality assurance reviews of software products and information systems.
  • Resolve conflicts and facilitate effective communication among stakeholders.
  • Utilize tools such as JSON for data interchange and usability testing.
  • Supervise technical support staff within the team.
  • Install and configure software and hardware for testing purposes.
  • Address and resolve client complaints and issues.
Qualifications
  • Education: Bachelor's degree in a relevant field.
  • Experience: 1 to 2 years in a similar role.
  • Certifications: CompTIA Security+, ITIL, Microsoft SQL, Network+.
Technical Skills
  • Proficient in Jira, Workday, Linux, and various programming languages.
  • Knowledge of software development practices and quality assurance methodologies.
  • Familiarity with networking software and security protocols.
Personal Attributes
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Ability to work independently and manage tight deadlines.
  • Detail-oriented with a proactive approach to challenges.
Work Environment

This position offers the flexibility of remote work, along with comprehensive health benefits, including dental and vision care, and opportunities for professional development.