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Senior Manager, Technology

2 months ago


Canada PARK Senior Villas Chandler Full time
Job Title: Senior Manager, Technology

We are seeking an experienced Senior Manager, Technology to lead our Technology Risk and Control function. The successful candidate will be responsible for overseeing the development and maintenance of application lifecycle plans, collaborating with business leaders and IT professionals to support fraud operations technology systems, and driving a strong governance environment, controls, and change management.

Key Responsibilities:
  • Oversee Technology Asset Owners and the development and maintenance of application lifecycle plans to align to Fraud technology roadmap.
  • Collaborate with business leaders, IT professionals, vendors/outsourced partners to support fraud operations technology systems and ensure issues are clearly communicated.
  • Drive and manage governance environment, controls (including processes), change management, production implementation, compliance to OCISO, Risk, and regulatory control standards, audit management, and business continuity (both application and resource).
  • Own, identify, manage, measure, and monitor current and emerging risks in day-to-day activities, operations, products, and services.
Requirements:
  • 5-7+ years' experience in Governance, Risk and Controls.
  • Demonstrated people management experience.
  • CISSP, CSAM, and COBIT or Relevant experience in a technology operations or application management role.
  • Strong background in reporting automation.
  • Strong time management, administrative, and organizational skills with the ability to work in a fast-paced environment and deliver high-quality work.
  • Be able to manage multiple demands at one time.
  • Fraud subject matter experience an asset.
  • Proven skills in assessing and prioritizing based on business impact, need, and risk factors.
  • Strong written and verbal communication skills, including writing concise business messages, documents, creating impactful presentations, and presenting analysis to management and senior executives.
  • Proficiency in Microsoft Office applications.
  • Proficiency in service now.
  • Experience managing a team of developers (Java,.net and Mainframe).
  • Experience managing a support team.
  • Expert in service now (ITIL certified).
About Us:

We are a global financial institution with a commitment to enriching the lives of our customers, communities, and colleagues. We offer a Total Rewards package that reflects our investments in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

We are committed to providing the support our colleagues need to thrive both at work and at home. If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.