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Sales Operations Supervisor

2 months ago

Strathmore, Canada Karachi Friends Inc Full time
Position Overview

We are seeking a dedicated Sales Supervisor to oversee our sales team at Karachi Friends Inc. This role involves guiding and managing a group of sales professionals to achieve optimal performance and customer satisfaction.

Key Responsibilities
  • Staff Management: Lead and mentor a team of sales associates, ensuring they are well-trained and equipped to meet sales targets.
  • Task Delegation: Assign specific duties to sales personnel to enhance productivity and efficiency.
  • Recruitment and Training: Participate in the hiring process and facilitate training programs for new employees.
  • Financial Authorization: Approve payments and manage financial transactions related to sales.
  • Inventory Management: Oversee merchandise orders and manage returns to maintain optimal stock levels.
  • Scheduling: Create and manage work schedules for the sales team.
  • Sales Execution: Actively engage in selling products and services to customers.
  • Reporting: Prepare and present reports on sales performance, inventory, and team dynamics.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Inventory Organization: Maintain an organized inventory system to ensure product availability.
  • Team Coordination: Supervise and coordinate the activities of the sales team.
Supervisory Scope

This position involves supervising a team of approximately 3-4 individuals, including cashiers and retail sales staff.

Work Environment

The role requires a strong attention to detail and the ability to stand for extended periods.

Qualifications
  • Education: Completion of secondary school is required.
  • Experience: Candidates should have between 1 to 7 months of relevant experience.
Additional Benefits
  • Complimentary parking facilities available.
  • Permanent employment opportunity.
  • Work language: English.
  • Weekly working hours: 33 to 40 hours.
Application Considerations
  • Availability for the advertised start date.
  • Willingness to relocate for the position.