Customer Experience Specialist

2 months ago


Vancouver, British Columbia, Canada Arc'teryx Full time
Job Summary

We are seeking a highly skilled and multilingual Guest Services Representative to join our team at Arc'teryx. As a key member of our Guest Services and After-Sales team, you will provide exceptional customer experiences and support to our guests through various communication channels.

Key Responsibilities
  • Respond to guest inquiries and provide personalized solutions through multiple channels, including live chat, email, and phone.
  • Utilize in-depth knowledge of Arc'teryx products, features, and repair procedures to answer guest questions and resolve issues.
  • Effectively manage workload to meet departmental service level goals and ensure timely resolution of guest inquiries.
  • Collaborate with the team to develop new resources and improve service levels, contributing to a seamless guest experience.
  • Stay up-to-date with product knowledge and become a subject matter expert to provide key support to the team.
Requirements
  • Fluency in English and French, with excellent verbal and written communication skills.
  • Proven ability to work in a fast-paced environment, with strong organizational, interpersonal, and problem-solving skills.
  • Proficiency in Microsoft Office and ability to adapt to new systems and processes.
  • Strong attention to detail, with accurate data entry skills and ability to multitask.
  • Ability to work independently and collaboratively as part of a dynamic team.
  • Passion for delivering exceptional customer experiences and commitment to continuous improvement.
What We Offer

A competitive salary range of $45,000 - $46,000 CAD per year, plus a bonus program and comprehensive benefits package.



  • Vancouver, British Columbia, Canada beBee Professionals Full time

    Customer Experience SpecialistWe are looking for a highly skilled Customer Experience Specialist to join our team in Vancouver. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring that customer inquiries are handled in a timely and professional manner.The ideal candidate will have a minimum of two...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    About the RoleAs a Customer Experience Specialist, you will be responsible for delivering exceptional customer service to our clients. This includes responding to inquiries, resolving customer complaints, and providing a high level of customer satisfaction.The ideal candidate will have a minimum of two years of customer service experience, excellent...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    At beBee Professionals, we are looking for a Customer Experience Specialist to join our team in Vancouver. The successful candidate will be responsible for providing excellent customer service to our clients, ensuring that their needs are met in a timely and efficient manner.The ideal candidate should have a minimum of two years of customer service...


  • Vancouver, British Columbia, Canada HGS Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through inbound calls, emails, and chats. Your primary goal will be to resolve customer issues in a timely and...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    Customer Onboarding SpecialistBeBee Professionals is seeking a highly skilled Customer Onboarding Specialist to provide a seamless onboarding experience for our customers. The successful candidate will be responsible for managing customer onboarding processes, ensuring customer satisfaction, and providing customer support.Key Responsibilities:Develop and...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    Customer Onboarding SpecialistBeBee Professionals is seeking a highly skilled Customer Onboarding Specialist to provide a seamless onboarding experience for our customers. The successful candidate will be responsible for managing customer onboarding processes, ensuring customer satisfaction, and providing customer support.Key Responsibilities:Develop and...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job SummaryVBS Siding Specialist is seeking a skilled Siding Installer to join our team. As a Siding Installer, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, floors, and fences.Key ResponsibilitiesInstall and repair exterior prefabricated products, including siding, decks, floors, and...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job SummaryWe are seeking a skilled Siding Installer to join our team at VBS Siding Specialist. As a key member of our installation crew, you will be responsible for installing and repairing exterior prefabricated products, ensuring high-quality results that meet our customers' expectations.


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    Customer Care SpecialistWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our team at beBee Professionals in Vancouver.The ideal candidate will possess excellent communication and interpersonal skills, with a minimum of two years of customer service experience. They will be responsible for providing top-notch customer...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    Customer Care SpecialistWe are seeking a highly skilled and customer-focused Customer Care Specialist to join our team at beBee Professionals in Vancouver.The ideal candidate will possess excellent communication and interpersonal skills, with a minimum of two years of customer service experience. They will be responsible for providing top-notch customer...


  • Vancouver, British Columbia, Canada Randstad Full time

    Customer Experience Specialist OpportunityWe are seeking a highly skilled Customer Experience Specialist to join our team at the Vancouver Airport. As a key member of our team, you will play a vital role in ensuring the smooth operation of flights by providing exceptional customer service.Key Responsibilities:Assist customers with their travel needs and...


  • Vancouver, British Columbia, Canada Randstad Full time

    Customer Experience Specialist OpportunityWe are seeking a highly skilled Customer Experience Specialist to join our team at the Vancouver Airport. As a key member of our team, you will play a vital role in ensuring the smooth operation of flights by providing exceptional customer service.Key Responsibilities:Assist customers with their travel needs and...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job Title: Siding Installation SpecialistJob Summary: We are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a Siding Installation Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, floors, and fences.Key Responsibilities:Install and repair...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job Title: Siding Installation SpecialistJob Summary: We are seeking a skilled Siding Installation Specialist to join our team at VBS Siding Specialist. As a Siding Installation Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key Responsibilities:Install and repair exterior...


  • Vancouver, British Columbia, Canada Groupe TVA Full time

    About the RoleWe're seeking a talented Retail Specialist to join our team at Groupe TVA. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences and promoting our wireless services to Canadians.Key ResponsibilitiesEngage with customers to understand their needs and preferencesProvide product demonstrations and...


  • Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    Job SummaryVBS Siding Specialist is seeking a skilled Siding Installation Specialist to join our team. As a Siding Installation Specialist, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, floors, and fences.Key ResponsibilitiesInstall and repair exterior prefabricated products, including siding,...

  • Siding Specialist

    4 weeks ago


    Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the JobWe are seeking a skilled Siding Specialist to join our team at VBS Siding Specialist. As a key member of our exterior installation team, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key ResponsibilitiesRepair and service exterior prefabricated products, including...

  • Siding Specialist

    1 month ago


    Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the JobWe are seeking a skilled Siding Specialist to join our team at VBS Siding Specialist. As a key member of our exterior installation team, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key ResponsibilitiesInstall and repair exterior prefabricated products, including...

  • Siding Specialist

    1 month ago


    Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the JobWe are seeking a skilled Siding Specialist to join our team at VBS Siding Specialist. As a key member of our exterior installation team, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key ResponsibilitiesInstall and repair exterior prefabricated products, including...

  • Siding Specialist

    4 weeks ago


    Vancouver, British Columbia, Canada VBS Siding Specialist Full time

    About the JobWe are seeking a skilled Siding Specialist to join our team at VBS Siding Specialist. As a key member of our exterior installation team, you will be responsible for installing and repairing exterior prefabricated products, including siding, decks, and fences.Key ResponsibilitiesRepair and service exterior prefabricated products, including...