Automotive Service Coordinator

2 months ago

Winnipeg, Manitoba, Canada Capital Ford Lincoln (Winnipeg) Full time
About the Role

Capital Ford Lincoln (Winnipeg) is seeking a highly organized and detail-oriented individual to fill the position of Body Shop Administrator. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our collision centre.

Key Responsibilities
  • Customer Quality Assurance: Collaborate with technicians, repair planners, and customer service to address and rectify any customer quality concerns promptly.
  • Vehicle Delivery: Exceed customer expectations by delivering vehicles in exceptional condition.
  • Parts Management: Manage parts ordering and inventory to prevent shortages and maintain stock levels.
  • Repair Project Scheduling: Schedule repair projects efficiently to optimize shop productivity and adherence to deadlines.
  • Repair Progress Monitoring: Monitor repair progress, adjusting workflows to address any delays or issues directly.
  • Operational Efficiency: Work across departments to improve operational efficiency and resource allocation.
  • Customer Education: Offer guidance to customers on vehicle maintenance and care, aligning with manufacturer specifications.
  • Repair Needs Communication: Clearly explain any additional repair needs, costs, and time considerations to customers.
What We Offer

At Capital Ford Lincoln (Winnipeg), we understand the importance of family and work-life balance. We believe that our employees are our most valuable asset, and we strive to create a supportive and inclusive workplace. As such, we offer a variety of family-oriented programs, including:

  • Comprehensive Benefits: Prescription, Dental, Eye Care, Paramedical, Life insurance
  • Disability Coverage: Short and Long term disability coverage
  • Retirement Savings: Group RRSP options
  • Family-Friendly Events: Regular family-friendly social events
  • Employee Assistance Program: Employee and Family Assistance Program
  • Competitive Compensation: Competitive wage plan
  • Career Advancement Opportunities: Opportunity for advancement throughout the Auto Group in our 10+ locations throughout Canada and California
Requirements

To be successful in this role, you will need to possess:

  • Strong Organizational Skills: Strong organizational skills with the ability to prioritize tasks effectively.
  • Independence: Ability to work independently with minimal supervision.
  • Strong Work Ethic: Strong work ethic and a proactive attitude.
About Us

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists, and support staff from each location. Our vision is to be the most respected auto group in North America, and we strive to move customers' lives forward with the best in automotive solutions, service, and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

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