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Shelter Management and Supervision Position

2 months ago

Toronto, Ontario, Canada Homes First Full time
Job Summary

We are seeking a highly skilled and experienced individual to fill the role of Contract Shelter Supervisors at Homes First. This position is responsible for overseeing the day-to-day operations of our shelters, ensuring the well-being and safety of our clients, and providing guidance and support to our staff.

Key Responsibilities
  • Leadership and Supervision
    • Supervise a team of staff members, providing guidance, support, and feedback to ensure they are meeting their job responsibilities.
    • Develop and implement effective strategies to improve team performance and productivity.
  • Client Services
    • Provide case management services to clients, including assessment, advocacy, referral, and support.
    • Develop and implement individualized case plans to help clients achieve their goals.
  • Operations and Administration
    • Oversee the day-to-day operations of the shelter, including managing staff schedules, coordinating services, and ensuring compliance with policies and procedures.
    • Manage and maintain accurate records and statistics, including client data and shelter operations.
  • Communication and Collaboration
    • Develop and maintain effective relationships with internal and external stakeholders, including staff, clients, community partners, and government agencies.
    • Communicate effectively with staff, clients, and stakeholders, providing clear and concise information and updates.
Requirements
  • Education and Experience
    • Post-secondary education in a related field, such as social work, psychology, or a related field.
    • At least 3 years of experience working with homeless populations, including experience in case management, supervision, and program development.
  • Skills and Qualifications
    • Excellent communication, interpersonal, and leadership skills.
    • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
    • Knowledge of relevant laws, standards, and guidelines, including Toronto Shelter Standards.
    • Ability to work effectively in a team environment, providing guidance and support to staff members.
What We Offer

Homes First is committed to creating a positive and supportive work environment, offering competitive compensation and benefits packages, and opportunities for professional growth and development.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace.