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Sales Team Lead

2 months ago


Moncton, New Brunswick, Canada Salt & Pepper Canada Limited Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at Salt & Pepper Canada Limited. As a Sales Team Lead, you will be responsible for supervising a team of sales staff and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Team Supervision
    • Supervise and coordinate the activities of sales staff, including assigning duties and establishing work schedules.
    • Provide guidance and support to sales staff to ensure they are meeting their performance goals.
  • Sales Performance
    • Monitor and analyze sales data to identify trends and areas for improvement.
    • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Inventory Management
    • Organize and maintain inventory levels to ensure that stock is adequate and up-to-date.
    • Monitor inventory levels and make recommendations for restocking or disposal of slow-moving items.
  • Customer Service
    • Provide excellent customer service to ensure customer satisfaction and loyalty.
    • Respond to customer complaints and resolve issues in a timely and professional manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail sales environment.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong problem-solving and analytical skills.
    • Ability to work independently and as part of a team.
Work Environment

The Sales Team Lead will work in a fast-paced retail environment with a combination of sitting, standing, and walking. The ideal candidate will be able to work in a team environment and provide excellent customer service.

What We Offer
  • Free Parking
  • Parking Available
  • Permanent Full-Time Position
  • 35-40 Hours per Week
  • English Language