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Sales Floor Coordinator

3 months ago


Peterborough, Ontario, Canada Torrid Full time

Position: Keyholder at Torrid

Company Overview: Torrid is committed to fostering an inclusive and diverse environment across all facets of its operations, from customer interactions to workplace culture.

Role Overview:

As a Keyholder at Torrid, you will be instrumental in enhancing store performance and delivering outstanding customer experiences. Your role will encompass achieving business objectives, exemplifying superior sales techniques, ensuring the store's cleanliness and organization, promoting additional sales, and assuming managerial responsibilities as required.

Key Responsibilities:

  • Ensure the store meets performance targets and key performance indicators (KPIs)
  • Demonstrate exemplary selling techniques and customer service
  • Execute merchandising strategies while maintaining a tidy store atmosphere
  • Manage register operations and encourage add-on sales
  • Serve as Manager on Duty when necessary
  • Maintain a flexible schedule, including availability on weekends and holidays

Qualifications:

  • Prior experience in retail management
  • Capability to manage multiple tasks in a dynamic environment
  • Adaptability to evolving retail trends
  • Passion for fashion and awareness of current trends

Physical Requirements:

  • Ability to stand, walk, lift, and reach for products
  • Capable of handling shipments and store displays

Employee Benefits:

  • Flexible work schedules
  • Employee discounts
  • Potential for monthly bonuses
  • Access to mental health resources
  • Employee stock purchase program (ESPP)