Strategic Leader for Student Support and Accountability

2 months ago


Edmonton, Alberta, Canada MacEwan University Full time
About the Role

MacEwan University is seeking a visionary leader to serve as the next Associate Vice-President, Student Support and Accountability. This key role requires imagination, innovation, and creativity to build a sense of belonging and community, enabling students to thrive both inside and outside the campus environment.

Key Responsibilities
  • Strategic Planning and Operational Leadership
    • Provide tactical, financial, and operational leadership to the Student Support and Accountability department, ensuring alignment with university priorities.
    • Lead the development of short-, mid-, and long-term plans to support MacEwan's growth goals for 2030.
    • Develop and manage the annual operating budget in consultation with the Provost, addressing emerging issues as needed.
    • Oversee departmental strategies that enhance the University's brand and contribute to student attraction and retention.
    • Ensure financial viability, risk management, and resource stewardship of the department.
    • Drive change initiatives to optimize service levels and resource allocation based on established priorities.
    • Set performance objectives for direct reports, monitor progress and take appropriate action when needed to support success.
  • Program and Services Leadership
    • Identify opportunities for program and service enhancements and lead their implementation.
    • Oversee the growth and management of critical student support services, including:
      • Student Wellness Services: Accessibility assistive technology services, deaf services, student crisis support, and intervention.
      • Access and Disability Resources: Assess student needs and provide accommodation.
      • Wellness and Psychological Services: Offer free, confidential counselling.
      • Student Conduct: Investigate and resolve behavioural misconduct, ensuring compliance with university policies.
      • Academic Integrity: Collaborate with faculty and students to assess and resolve academic misconduct.
      • Exam Centre: Deliver testing services and accommodations, administering around 10,000 exams annually.
    • Ensure clear communication within the leadership team and staff, maintaining an effective organizational structure.
    • Foster partnerships across the university to enhance the student experience.
    • Collaborate with senior leaders to align student-focused initiatives with broader university goals.
    • Lead and participate in committees related to Student Support and Accountability.
    • Build relationships with key stakeholders to stay informed on trends, opportunities, and engagement initiatives.
  • Management and People Leadership
    • Build and lead a team committed to the University's vision, goals, and priorities.
    • Develop departmental organization and support recruitment, training, and motivation.
    • Embody and cascade values of integrity, transparency, trust, and accountability.
    • Manage direct reports by assigning workloads and responding to emerging issues.
    • Mentor and develop staff through supportive performance management.
    • Ensure systems and controls are in place to maintain compliance with legislation and best practices.
    • Lead Health, Safety, and Environment (HSE) program implementation.
    • Perform other related duties as assigned.


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