Network Operations Centre Specialist

1 month ago

Ottawa, Ontario, Canada March Networks Full time
Job Title: Network Operations Centre Specialist

March Networks is seeking a highly skilled Network Operations Centre Specialist to join our Managed Services team. As a key member of our team, you will be responsible for monitoring and maintaining the health of our customers' video surveillance systems.

Key Responsibilities:
  • Monitor and maintain the health of our customers' video surveillance systems
  • Perform remote diagnostics and apply fixes to monitored recording devices and IP cameras/encoders
  • Log all health alerts within the NOC's ticketing database
  • Update tickets to keep their status current
  • Create and maintain tickets for customers who purchased the Field of View Service
Requirements:
  • Bachelor degree or post-secondary education in Computer Science, Engineering, or Mathematics
  • Cisco Certified Network Associate (CCNA) certification or CompTia Network+ and A+ is preferred
  • Sound knowledge of Windows, MS Office, MS Exchange Server, Active Directory, FTP, pc/server assembly and repair, routers, switches, hubs
  • LAN/WAN, TCP/IP, Ethernet, network support and troubleshooting
  • UNIX/Linux
  • Security products, DVR's, IP cameras, CCTV in general
What We Offer:
  • A dynamic and fast-paced work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package

March Networks is an equal opportunity employer and supports a diverse workforce. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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