Dealer Supervisor

1 month ago

Kelowna, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

About the Role

As a Dealer Supervisor at Gateway Casinos & Entertainment Limited, you will be responsible for supervising the smooth functioning of table games, inspiring your team to deliver their best, and ensuring excellence in customer service. You will work closely with the casino team to monitor table floats, determine outcomes, and game irregularities.

Key Responsibilities

  • Supervise and mentor dealers, providing instruction, assigning duties, and evaluating performance.
  • Ensure excellence in customer service and collaborate with the casino team.
  • Monitor table floats and determines the outcomes and game irregularities.
  • Stay on top of company policies and procedures, provincial and local regulations for casino operations.
  • Participate in casino and marketing initiatives and promote events.

What We Offer

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Requirements

  • A natural leader who leads by example and encourages collaboration, enthusiasm, and engagement.
  • Proactive in preventing and resolving high-pressure situations with ease.
  • Detail-focused with exceptional time-management and multitasking skills.
  • Enjoy working flexible hours, including evenings and weekends.
  • Minimum one to two years' experience as a dealer of Blackjack and Baccarat.
  • Knowledge of Pai Gow, Roulette, Poker and other casino games is an asset.
  • One to two years of experience in a supervisory position or equivalent combination of education and experience.
  • Deal Us In Phase I & II training available (Alberta).

About Us

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We offer a dynamic and fun work environment, ongoing training and leadership programs, and a commitment to employee development and growth. Join our team and discover a career that values your vision, skill, and energy.

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