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Unit Supervisor

2 months ago


Osoyoos, British Columbia, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Unit Supervisor to join our team at McDonald's Restaurants. As a Unit Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train and Develop Staff: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure that they are meeting the required standards.
  • Estimate and Manage Inventory: Estimate the ingredient and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, identifying and addressing any issues promptly.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that they receive a positive experience.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management.
Requirements
  • Leadership and Communication Skills: Possess excellent leadership and communication skills, with the ability to motivate and inspire staff to achieve their best.
  • Problem-Solving and Adaptability: Be able to think critically and solve problems quickly, adapting to changing situations and priorities.
  • Attention to Detail: Demonstrate a high level of attention to detail, ensuring that all tasks are completed accurately and efficiently.
  • Teamwork and Collaboration: Be able to work effectively as part of a team, collaborating with colleagues to achieve common goals.
What We Offer
  • Competitive Salary and Benefits: Receive a competitive salary and benefits package, including opportunities for career advancement.
  • Training and Development: Participate in ongoing training and development programs, ensuring that you have the skills and knowledge required to succeed in your role.
  • Opportunities for Advancement: Have the opportunity to advance your career within the company, taking on new challenges and responsibilities.