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Store Supervisor
2 months ago
We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Shell. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring the smooth operation of our retail store.
Key Responsibilities- Leadership and Team Management
- Supervise and coordinate the activities of sales associates to ensure excellent customer service and sales performance.
- Provide guidance, coaching, and training to sales associates to enhance their skills and knowledge.
- Store Operations
- Oversee the daily operations of the store, including inventory management, merchandising, and visual displays.
- Ensure that the store is maintained in a clean and organized manner, meeting Shell's high standards.
- Sales and Customer Service
- Develop and implement sales strategies to drive sales growth and customer engagement.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Reporting and Analysis
- Prepare and submit regular sales reports and analysis to management, highlighting trends and opportunities for improvement.
- Monitor and analyze sales data to inform business decisions and optimize store performance.
- Education and Experience
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a retail or sales environment.
- Skills and Abilities
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
The successful candidate will be required to work in a fast-paced retail environment, with regular exposure to cash handling, customer service, and sales activities. The role will require standing for long periods, lifting up to 25 pounds, and working in a variety of weather conditions.
What We OfferAs a Retail Store Supervisor at Shell, you will have the opportunity to work with a dynamic team, develop your leadership skills, and contribute to the success of our retail operations. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
