HPI Support Centre Leader

1 month ago


Etobicoke, Ontario, Canada the Ladders Full time
About Us

Woodbine Entertainment Group is a pioneering company with a rich history in professional horseracing in Canada.

Our Vision

We are building on our legacy to create a new era of entertainment, driven by innovation and a passion for excellence.

Job Description

We are seeking a highly skilled HPI Support Centre Leader to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and chat
  • Collaborate with cross-functional teams to resolve complex issues and improve overall customer experience
  • Develop and maintain knowledge of our products and services to provide accurate and informative responses

Requirements:

  • Proven experience in customer service and technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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